Information we collect
We collect information you provide through order, contact, trade-account and seller-application forms, such as your name, business details, email address, telephone number, postcode, delivery address and message.
How we use it
We use this information to answer enquiries, check stock, process and fulfil orders, arrange collection or delivery, review applications, prevent misuse and maintain business records.
Sharing information
Information may be shared with relevant DIYBull staff, collection points, delivery providers, approved sellers or service providers where necessary to handle your request. We do not sell personal information.
Retention and security
We keep information only for as long as reasonably required for the purpose collected, legal obligations and dispute resolution. Appropriate technical and organisational safeguards are used to protect it.
Your choices
You may ask about access, correction or deletion of your personal information, subject to applicable legal requirements. Contact us through the contact form.